Head office Institutional Affairs

Director
Elisa Silvestri
Location
Via dell'Artigliere, 8 - 37129 Verona
Telephone
Fax
elisa.silvestri@univr.it
 
segreteriadirezioneaffariistituzionali@ateneo.univr.it
 


Activity

We draft the university’s visibility policies, institutional practices and risk management policies

We create and implement the university’s communication strategies, manage the administrative support for academic bodies, assess risk areas and design prevention and mitigation measures for the risks identified.
Our office designs and organises communication strategies to promote the university’s image both offline and online, including through social media. On an operative level, we have a communication plan that includes media relations, digital strategies, web design and content management, and organise events to highlight the university’s teaching and research. These events are designed to involve the academic community, local organisations and internal stakeholders (students, professors, and technical and administrative staff).
We oversee processes and procedures to manage the university’s management bodies, from planning meetings and drafting minutes to communicating meeting outcomes.
We map the risks that may involve the university in different ways (e.g. health and safety in places of work and study, the treatment and protection of personal data, adherence of the law and the fight against corruption, reputational risk, etc.) and supervise the resulting preventative measures, applying industry standards.

Our office carries out the following functions:

  • Communication
  • General and institutional affairs
  • Risk prevention and transparency
  • Prevention and protection services
  • Legal office 
     

Info and Contacts

Management Control and Directional Reporting Unit
E-mail:  reporting*ateneo|univr|it <== Replace | with . and * with @ to have the right email address.
Telephone:  0458028176

Segreteria di Direzione
E-mail:  segreteriadirezioneaffariistituzionali*ateneo|univr|it <== Replace | with . and * with @ to have the right email address.
Telephone:  045 8028283

Servizio Gestione Documentale e Conservazione Digitale
E-mail:  elisa|silvestri*univr|it <== Replace | with . and * with @ to have the right email address.
Telephone:  045 8028283

Quality and Assessment Unit
E-mail:  valutazionequalita*ateneo|univr|it <== Replace | with . and * with @ to have the right email address.
Telephone:  0458028550


Area of responsibility

General and University Affairs Group
Our group manages statutory and regulatory obligations, oversees general and university affairs; supports the management of the university offices and presides over the functions of the official officer.
 

Pianificazione e Controllo Direzionale
  • Fornisce supporto nella pianificazione strategica di Ateneo e di Dipartimento/Facoltà
  • Coadiuva gli organi di governo nelle funzioni di controllo di gestione, attraverso l'implementazione e la gestione del datawarehouse e del relativo reporting d'Ateneo
  • Supporta la creazione di modelli di allocazione delle risorse e cura analisi di trend e benchmarking, coordinando le indagini di efficienza e di customer satisfaction
  • Fornisce il supporto operativo agli organi di controllo della qualità di didattica, ricerca, valorizzazione delle conoscenze e servizi d'Ateneo e coordina le indagini di efficienza e di customer satisfaction

Services Managed by:  Head office Institutional Affairs


where to find us


The contents of this page are the responsibility of the structure: Head office Institutional Affairs.
For any explanations, contact: Elisa Silvestri



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Via dell'Artigliere 8, 37129 Verona  |  VAT number IT01541040232  |  Italian Fiscal Code 93009870234
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